Organizations need information to make effective IT lifecycle decisions—but they are handicapped by the absence of visibility regarding their technology environment.  The decision-making process has to rely on multiple systems, incomplete data, and guesswork.  

Vision is the key component of ICP’s service and asset delivery. From order receipt through disposal, our proprietary system tracks and manages every stage of the IT lifecycle for both products and services. 

Proven in countless client engagements, Vision is unmatched in its: 

  • Comprehensive data capture and reporting
  • Speed and reliability
  • Process visibility
  • Customization and flexibility
  • Ease of integration with OEM and client systems
  • End-to-end online order tracking
  • Direct, real-time access to the system’s data
  • Customer satisfaction

Vision can provide a virtually unlimited amount of customized data fields. All data captured is available online and real time, and can be searched and accessed by any of the data fields. An extensive set of standard reports is available, in addition to the capability to generate customized reports in any common protocol, both scheduled and on-demand.

Vision also delivers advance notifications for any data managed, automatically sending reports based on specified triggers. The most commonly used report triggers include:

  • Scheduled times
  • Delivery dates
  • Notifications
  • Installations
  • Proof of delivery

Vision was designed to reshape IT lifecycle management—reducing the cost of deploying and maintaining technology, while increasing efficiency, productivity, optimization, and quality control.  It is one of the primary reasons why so many clients and OEMs partner with ICP.