Since 1998, ICP’s internal systems have been ISO certified for quality. One of the requirements to maintain this standard of excellence: an annual quality audit, which is conducted by independent auditors.
In February 2022, our most recent audit lauded two of ICP’s core business processes (Order Processing and Document and Data Control) as representing “Best Practices” within the IT industry
How significant is this finding? Over the past year, the auditor had performed more than 170 quality audits, yet issued only ten Best Practice distinctions. In the case of ICP, we were recognized twice in one audit for this outstanding achievement.
ICP is honored to be publicly acknowledged for its commitment to ongoing process optimization. The auditor’s findings validate the trust that our clients and partners have in ICP—not only for our technical expertise but for the efficiency and reliability of how we manage their business.