Clients & Partners

State, Local, and Education (SLED)

ICP has been a major provider of IT products and services to the City and State of New York for nearly 25 years. One of the major projects that became a springboard for us: our ground-breaking solution for a school-based budgeting system required by the New York City Department of Education. The scope of work included architecting, design, development, and implementation; integration with other “cornerstone” applications within the Department; and providing updates and support. Our solution remains in use to the present day, facilitating the operation of more than 1,600 schools and district offices.

Since then, ICP has or continues to be engaged by most major City agencies — both directly and as subcontractor for a growing list of IT leaders serving the City and State as suppliers and partners. We are seen as a “go to” resource because of our experience, technical expertise, local facilities and resources, and our proven ability to perform and execute. In addition, ICP has responded to the City’s needs at all times, regardless of the conditions or requirements, as most recently demonstrated during the COVID-19 pandemic.)
• New York City Department of Education (NYCDOE)
• Department of Information Technology and Telecommunications (DoITT)
• New York Police Department (NYPD)
• Metropolitan Transit Authority (MTA)
• Fire Department (NYPD)
• Department of Finance (DOF)
• Department of Homeless Services (DHS)
• Financial Information Services Agency (FISA)
• City University of New York (CUNY)
• New York/New Jersey Port Authority
• Law Department
• Administration for Children’s Services
• Human Resources Administration
• Office of the Comptroller
• Emergency Management
• Citywide Administrative Services
• Dell
• Dell/EMC
• Lenovo
• HP Inc.
• Hitachi
• Intelligent Facility & Security Systems and Solutions (Statewide) Group 77201
• CDW-G NYC IT Requirements Contract
• CDW-G Services Contract
• CDW-G CUNY Contract
• SHI NYC IT Requirements Contract
• SHI Services Contract
ICP has earned select subcontracting authorizations from some of the world’s largest OEM’s and Service Providers. These valuable subcontracting relationships require significant effort to obtain and maintain. They enable ICP (and our clients) to work directly with these industry leaders, as ICP provides services and support as a recognized Minority/Woman-owned Business Enterprise (MWBE).
• Apple Government Reseller
• Apple GSX Service Provider
• Dell/EMC MSA Services Subcontractor
• Dell First Choice Partner
• Dell Authorized Service Provider
• Honeywell
• IBM Global Business Services
• Johnson Controls
• Kyndryl
• Lenovo
• Lenovo Authorized Service Provider
• Panasonic
• Presidio
• Siemens

Commercial Clients

ICP addresses the needs of both mid-size private sector firms and some of the country’s largest companies in the insurance, finance, telecommunications, sports, and consumer product industries. We are also the preferred subcontractor for several of the industry’s largest global service providers and original equipment manufacturers (OEM’s). ICP’s responsibilities range from “standard” day-to-day business to national projects, where we fulfill pivotal roles on many of these clients’ most challenging projects.

Our commercial clients rely on ICP with confidence, knowing that:
• We provide expertise in multiple key areas, such as supply chain and lifecycle management, deployment, network and engineering services, application development, dedicated on-site support, remote services, and project management.

• ICP can provide qualified resources nationwide as needed. We have ongoing relationships with strategic national IT service organizations as well as specialized partners and recruiters. In all cases, we follow a stringent hiring process, ensuring the right technical and professional fit for each individual engagement.

• Every project is directed by a full-time ICP Project Manager, who applies the principles and proven methodology of the Association of Project Management (APM) as adopted by ICP.

• At the corporate level, our clients always work directly with ICP’s executive management team. With decades of experience, our team is hands-on and accountable for the delivery of every ICP project, local or national.

Industry Partners

ICP is an authorized reseller with the ability to obtain and supply product on demand from over 1,000 Original Equipment Providers (OEMs), vendors, worldwide distributors, and solution providers. ICP has the most robust and efficient supply chain automated and integrated processes and can acquire, supply, warehouse, and consign virtually any product. A snapshot of our primary distribution resources include Arrow, Synnex, TDSynnex (formerly TechData and Synnex), Ingram, CDW, SHI, and D&H.

We can also acquire products directly from large manufacturers (such as Dell, Hitachi, and Lenovo, for example) or from smaller, more specialized manufacturers. It is also not uncommon for ICP to acquire products through Amazon, construction suppliers, electrical suppliers, or other one-off sources in the event of channel constraints.

In addition, ICP proactively researches and builds partnerships with emerging, innovative IT providers. Partnering with these resources is part of ICP’s commitment to keep our company—and our clients—at the forefront of the latest technologies.